Shipping & Returns Policy
Shipping:
The basics:
- Standard shipping within the United States via the US Postal Service (3-5 business days) is free for all orders.
- We do not offer overnight shipping.
- You do not have to be home to receive your order.
- Orders placed during normal business hours (9AM to 5PM ET) will be fulfilled within 24 hours. Orders placed outside of business hours — over the weekend or holidays — will be fulfilled the following business day.
- Once your order ships, you will receive a confirmation email with a tracking number.
- If you have issue with your shipment, please contact our customer support at 833-336-7476 or email us at [email protected]
To update your shipping address:
Log in to your account and click on the Addresses tab. From there, click the Edit button to update your address.
Or, to edit the shipping address of a specific subscription, find the subscription you wish to edit and click View. From the Subscription page, select Change Address.
Refunds and Returns:
If you are not completely satisfied with our products, contact us within 60 days of your purchase date for a refund. The refund will be applied to your original payment method and will process in 3 to 5 business days. Send an email to [email protected] for further help.